Contact Us
We're here to help. Reach out and we'll respond within 48 hours.
General Support
For questions about the PocketNode app, your account, earnings, withdrawals, or technical issues:
Please include your registered email address and a description of your issue. For technical bugs, attach screenshots or error messages if possible. Response time: up to 48 business hours.
Investment & Partnership Inquiries
For investment opportunities, business partnerships, or enterprise compute licensing:
Please use the subject line Partnership Inquiry or Investment Inquiry so we can route your message to the right team.
Media & Press
For media coverage, interviews, press materials, or factual corrections:
Subject line: Media Inquiry. We will provide press kits, executive bios, and product imagery upon request.
Legal & Compliance
For GDPR data requests (access, deletion, rectification), law enforcement inquiries, or legal notices:
Subject line: Legal Notice or GDPR Request. Data subject requests are processed within 30 days per applicable law.
Security Disclosure
If you have discovered a security vulnerability in PocketNode's systems or application, we encourage responsible disclosure:
Subject line: Security Disclosure. We review all reports promptly and do not pursue legal action against good-faith security researchers.
Community
Join our community channels to connect with other users, get help, and follow product updates:
- Telegram: Community channel (link available in the app)
- FAQ: pocketnode.org/faq — answers to most common questions
About PocketNode
PocketNode is a peer-to-peer computing network founded in 2024. We provide a distributed marketplace where device owners share computing resources and earn PNODE tokens, while customers access on-demand compute capacity.
Our platform supports 6 user roles: Provider, Customer, Investor, Advertiser, Validator, and OpenClaw Partner. For more, visit our About page.
Emails sent to [email protected] are handled by our team. For legal notices, we recommend sending a copy via certified mail to our registered entity address (available upon request via email).